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Problem Solving

ResolvIT — structured problem solving & action tracking

ResolviT takes the pain out of managing the Problem Solving process by embedding world class tools and techniques within its standardised digital format enabling Problem Solving teams to work in a structured and results driven manner

  • Structured JDI/8D with evidence
  • Lean Coach: guided steps & checks
  • Actions with owners, due dates & SLAs
  • Approvals, stage gates & audit trail
  • Improvement Idea pipeline & conversion to actions
Resolvit overview

Integrated Problem Solving

What ResolvIT includes

Intake & linking
Raise a Problem from GoSeeiT findings, Yamazumi balancing, Takt Config, or ad-hoc. Keep full source context and deep links.
Root cause (JDI / 8D / 5 Whys)
Work through structured analysis. Attach photos, documents, and references to evidence right in the case.
Lean Coach (AI)
Context-aware assistant: suggests next stage, validates required fields, drafts 4W1H/Fishbone text, proposes KPIs, and finds similar cases.
Countermeasures & actions
Owners, due dates, SLAs, and reminders. Track on-time completion and verification of effectiveness.
Approvals & stage gates
D-stages and sign-offs per policy. Clear status, rejections with comments, and full audit trail.
Update the standard
When a fix changes the method, trigger a StandardiziT update and link the case to the new version.
Notifications
Email alerts with deep links for assignees and approvers. Noise-reduced deduplication.
Improvement Idea
Capture an idea during analysis or from the floor; groom later and convert into actions or a Problem.

How it works

  1. 1
    Raise / Intake
    Create a case or spin off from GoSeeiT, StandardiziT.
    GoSeeiTStandardiziTYamazumiAuto-ref & projectUpgrade to 8D
  2. 2
    Analyze root cause
    JDI/8D.
    4W1HFishbone5 WhysImprove textAI similarKPI generatorLean Coach
  3. 3
    Plan countermeasures
    Define actions, owners, deadlines, and SLAs.
    Owners & SLAsStage gates (D-stages)Tier controlsAuto statusLean Coach
  4. 4
    Implement & verify
    Track completion and effectiveness; request approvals where required.
    Email alertsEvidenceSLA trackingDependenciesLean Coach
  5. 5
    Update the standard
    If method changed, trigger a StandardiziT update and link versions.
    StandardiziT linkVersion traceability
  6. 6
    Close & learn
    Prevent recurrence; mark learnings and feed metrics.
    D8 closureLessons learnedFree navigation

Outcomes with ResolvIT

Indicative results from early customer deployments; impact varies by baseline, team size, and rollout maturity.

−35%
Mean time to resolve (MTTR)
×1.8
On-time action completion
−40%
Issue recurrence